Nextra Teleservices Pvt. Ltd. Modem refund - purchase connection nextra broadband in july 2016

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Jago Grahak Jago Complaint ID : JGJN026310   271   Complaint's Reply

Complaint  Complaint date : February 27, 2017
  • Region :  Delhi
  • City :  East Delhi
  • Address: Plot No 4B, District Center, Mayur Vihar Phase 1 Extension, Delhi 110091, India. Tel: 1800-419-8050

Complaint Against / To : Nextra Teleservices Pvt. Ltd.

i had purchase connection nextra broadband in july 2016. And close my connection on 20june2016. according to company when we disconnect broadband then amount will be refund with in 1 week of router. now a day i am waiting that date 20june2016 but no employee are not coming to my address. for collect my modem and refund my amount. I am calling to customer care many time. but they are
To tell me please wait 1 week. and i am waiting from 20june2016.
finally i am tired than i complaint .
we hope solved this problem shortly and take action against company ,
Customer ID:2066797

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    Consumer complaint's reply and reviews

    Refund of recharge money Rs 706 + modem security amount Rs 1500 customer ID- 2067092 Ram Prasad September 9, 2017

    MACID - OCD2B54C321F
    Customer ID - 2067092
    Bank a/c No - 912010030948672
    IFS code + UTIB0001602
    Branch- Lajwanti Garden, Janak Puri, ND
    Mobile No - 9868453047

    Above details also forwarded on 5th Aug 17 resubmitted on 31aug to ur executive Mr Neeraj and again being sent. Pl see my emails.

    Already more than one month lapsed no money received despite assurance by ur customer care service. Pl see ur record.

    Pl refund my subject amount at the earliest.