Complaint regrading Idea cellular ltd Wrong info provided by care


  Beware of droom.in! Don't get cheated!     Street Style Store Custumer Care Complaint Number     Videocon d2h - Live cricket match no show on dd national as for suprime court order     Complain against voltas india for service not provided     Invalid Charges complaint against searchline database pvt. ltd     Moma Scholarship Custumer Care Complaint Number     Godraj sub standard product, washing machine from national electronics kannur kerala state     Great Eastern Appliances Custumer Care Complaint Number     ATM CARD lost, Sarva Haryana Gramin Bank me mera account jiska debit chhori ho gya     NBPDCL Custumer Care Complaint Number  

Jago Grahak Jago Complaint ID : JGJN025413    

Complaint  Complaint date : January 8, 2017

Complaint Against / To : Idea cellular ltd

Dear sir/ mam
My idea m no is 9130505103 and bill amt for the current month is 971 rs.
As i didnt use ur any service of net pack in dec month and idea company deducted 510 rs againest internet pack.
Services of internet blocked by me on 3 dec.
Wrong information provided by their executive,that m not eligible for this offer.
Later they added this huge amt in bill n never intimate me abt this current month pack activation by any mode,either sms or mail.
So how could i will be able to pay.
Their service provider assist me and m not satisfied by them.how could i pay this amount of 255x 02 = 510 rs ,as i didnt browse even a single kb.
Because they told me that this offer is valid only for one month.
Their executive told me wrong info on 3 dec abt plan detail n clearly deny abt charges,they may see call recordings also.but forcefully saying to pay amt of net pack.



Thnx

Complaint regrading Idea cellular ltd Wrong info provided by care

Complaint by : Sanjay kumar

Vote
Result 0 votes
Not Useful Happy Somewhat Useful Useful Very Useful

Share Now Ask Question Reply Now Contact Submit Complaint

Similar Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply