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Complaint regrading Idea cellular ltd Wrong info provided by care


Complaint Against / To : Idea cellular ltd

Dear sir/ mam
My idea m no is 9130505103 and bill amt for the current month is 971 rs.
As i didnt use ur any service of net pack in dec month and idea company deducted 510 rs againest internet pack.
Services of internet blocked by me on 3 dec.
Wrong information provided by their executive,that m not eligible for this offer.
Later they added this huge amt in bill n never intimate me abt this current month pack activation by any mode,either sms or mail.
So how could i will be able to pay.
Their service provider assist me and m not satisfied by them.how could i pay this amount of 255x 02 = 510 rs ,as i didnt browse even a single kb.
Because they told me that this offer is valid only for one month.
Their executive told me wrong info on 3 dec abt plan detail n clearly deny abt charges,they may see call recordings also.but forcefully saying to pay amt of net pack.



Thnx

Complaint regrading Idea cellular ltd Wrong info provided by care

Jago Grahak Jago Complaint ID : JGJN025413   39  

Complaint  Complaint date : January 8, 2017

Complaint by : Sanjay kumar

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