Over charging of Fare complaint against OLA Cab booking Bangalore

Complain ID : JGJN029565   58   Complaint's Reply

Cab Booking Complaint  Complaint Date : November 20, 2017
  • State :  Karnataka
  • City :  Bangalore
  • Address: 604,Janhavi Shelter, Yelanahalli, Begur Hobil
Date of Incident: 17-Nov-2017
OLA booking Number: 735324699

I booked a ride on Nov 17, 2017 from Diamond District office, HAL road Bangalore to Janhavi Shelters, Yelenahalli-Bangalore. Total distance is 13 Kms i had booked it under the share ride pass 12 Kms for fix Rs 90 and balance will be charges at variable. I was excepting the fare would be around Rs 125 (90+15+tax). but to my surprise it was Rs 172 + tax 13.11 total of Rs 186.

When I raised a complaint they told me that it is prepaid and system calculated. after that i provided them the actual distance based on the Google GPS which is 13 Kms for which they claim that it is 17.34 KMS, when i asked for the details of route and billing break they refuse to give the same. Instead they say it is calculated by system.
Attachment:
- Actual Google map with distance.
- OLA invoice
- OLA booking point detail on map.

REsolution:
- Refund of access amount
- Fix the solution.
- Share the details of route and break-up of fare.

Complaint Against / To: OLA Cab Bangalore

Reply Now Contact Share

Related complaints

    Baisakhi

    Dev by Baisakhi:

    (5 of 5)

    I booked a ride today 7 th Feb 2020 from Ballykhal to Saltlake 2R Purbachal Complex.I had booked Mini under the Rs 328.But when I reached the fair have shown 467. Driver's phone number is7998432643. Driver is very gentle person.

    Reply

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Consumer's reply and reviews

    It's entertains complaints where the value of goods or services paid as consideration does not exceed rupees one crore.

    I am traveling in the bus number 548-DL1PD3568 and the driver and conductor of the bus are misbehaving with the passengers and not stopping at the bus stop.So please I request that the driver and conductor should be taught how to talk to girls at thi...

    Asha

    March 28, 2024

    I have travelling to Mangaluru exp.I am in S4 coach and there are some group of people create very much noise in train which is unbearable in sleeper coach..we need to sleep

    Om parte

    March 28, 2024

    Please Cancel license Of Hotel

    SUNIL RATHOD

    March 27, 2024

    A Vibrant Rant About Onlyfans Pornstars Pornstar Kayleigh Wanless

    Marlene

    March 27, 2024

    Out side House No. 475 Sector 15A, Faridabad, the sewer manhole is over flowing since last more than a week. It is causing health problem to the residents of the house. Some one will have to be admitted to the hospital because of the dirt spread out ...

    CA Ajeet Singh Patwa

    March 27, 2024

    My name mohan add. C2278 sanjay colony bhati mines new delhi 110074 Bus no. DL51EV4243 Route no. 434 My 2 kids and 2 friends are sitting in the bus and the total ticket price will be 10RS but conductor ask to get extra charge and don't issue the tick...

    Mohan

    March 26, 2024

    Model no Rt34c4522BX porchase on Great eastern Sinthee invoice noW1324/2324/20493 dated 21/03/2024 but goods front side scratch and colour faid please replace as soon as possible. Contact no 9804640642

    Suvrabrata Goswami

    March 26, 2024

    Worst service of Flipkart. Support Us

    Palak Jain

    March 25, 2024

    I had booked a season ticket on 5th March ..Payment deducted through UPI ...ticket was visible on first day ..now it's not showing ...transaction history too seemed eraised ..However I still have the traction proof on UPI

    Sneha

    March 25, 2024

    Delhi darwaja bhar near aabkari thana santoshi tample alwar

    Manoj Kumar meena

    March 23, 2024