False billing complaint against Uber cabs from PayTm account
Complain ID : JGJN028528 35
- State : West Bengal
- City : Kolkata
- Address: V 54/14, Bina Apartments, Garia, Kolkata 75
The payment for this trip was already done on 6th Feb 2017. The payment details are as follows: Paid for OrderUBER Order #2ef708baa52746998db15e3ac0b00a0Paytm Cash Txn ID 63796958862017-02-06 007:04:13 AM Rs 125.4
This is gross violation of customer trust and a good example of pathetic customer service.
Registered complaint with uber on 3rd September. Requested uber to explain how a customer would remember a trip made in 6th Feb 2017 on 31st August 2017 and how can Uber deduct amount twice from my paytm account for the same trip.Also requested refund.
It's been 3 days since then. UBER is accepting their fault but is reluctant to initiate refund.
This incident shows unfair means and intent of Uber to earn it's revenue.
Regards
Saptarshi
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