MakeMyTrip.com Amount got debited from my account without confirmation mail or ticket
Complain ID : JGJN030629 30
Now finally my bank is asking for a single document from MMT where they just need to say that they never received this money and they disowned this amount. But I am keep asking for this from last 1 week but they don't bother to provide me this.
Best part of the story is, after escalating my complain till level 4, when they didn't wanted to do anything, one lady called "Meenu Saini" sent me an email yesterday saying "MMT did not charged this amount, however the amount has been debited from your account against the shopping you have done from any particular mall".
After reading this, I couldn't stop laughing for few minutes. I have never seen such a stupid customer service in my life. I don't know how this lady calculated her logic that as I am living in Dubai and went for a shopping in a mall and made a payment in Indian currency through online payment.
I think I have mailed them for almost 15-20 times and they think for this small amount I am lying and wasting my time in taking to these mindless people.
I always heard about them that they have worst customer service but never thought that will personally experience like this with these frauds.
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