Refund of registration charges request to Airtel for a broadband connection
Complain ID : JGJN025978 17
- State : Delhi
- City : South Delhi
- Address: Pocket K - 12 (2nd Floor)
On 19 September 2016, I made a request online for a broadband connection. An Airtel representative by the name of Govind(contact number 9958345210)came to my house on 20 September 2026 and collected an activation charge of Rs. 1000 from me and said that a broadband connection will be given to me in 24 to 48 hours. Despite persistently calling Govind for an entire one week, I didn't get any response from him. When I called the customer care, I was told that no request for registration of broadband connection has been made on my behalf. Accordingly, the customer care representative filed a complaint on my behalf and said that the complaint will be resolved within the next 24 hours.
When I did not get any response from Airtel for 24 hours, I called the customer care again and was told that my area isn't feasible for a broadband connection and that I should request a refund of the activation charge paid by me.
I have sent several e mails requesting for a refund of the activation charge and sent all the relevant account details, yet I have not received the refund. It has been over 3 months.
Account details in which refund has to be deposited:
Account no. 50100121509400
> HDFC Bank, okhla industrial estate 3 branch
> IFSC code HDFC0002074
My DM account number is 7030009020. My registered mobile number is 9871560303 and my registered email id is srishtimaheshwari@yahoo.com.
Besides being a loyal customer of Airtel, it is disappointing that this is the kind of harassment I have to face.
Related complaints
-
Bill for eye examination not providedVineet Gupta / Airtel Complaint / January 15, 2017 / North Delhi / DelhiDear Sir/Ma'am on 12th Jan I went to Anas Opitcal for eyes examination. They charged me Rs. 150/-, for which they refused to accept credit card and on cash payment they refused to provide the receipt. Please Advise Vineet Gupta
-
E-COM - Non-Delivery of ProductNiranjan Jayasingh / Airtel Complaint / January 9, 2017 / New Delhi / DelhiSir, i have purchased a mobile Kiwo Jeevan having order id KW2016110610366 CCAvenue Reference # - 105134465599 Order Date- 06/11/2016 15:21:52 hrs of Net Payable amount INR 509.00/- but the company replies your order will be processed for shipment in...
-
Complaint against Urjakart.com Not refunding the amountRuchi / Airtel Complaint / January 9, 2017 / East Delhi / DelhiMy order has been cancelled due to non availability of product, since then I am trying to contact these people. I have paid through paytm First they promised to pay within a week. Now they have stopped taking calls and replying on whatsapp . Order no...
-
Urjakart not refunded the cancelled productDhanachandra W. / Airtel Complaint / December 20, 2016 / / DelhiSir, I have ordered Black & Decker BDEL503K 22mm from Urjakart with Order #200031688 through credit card payment on 25 November 2016 but the product is not provided after 2 weeks. So, it was asked to cancel and refund the amount. They said the re...
-
Consumer complaint for Kingdom of Dreams Charge extra on MRPPuneet Kapur / Airtel Complaint / December 11, 2016 / East Delhi / DelhiRespected Sir I visited Kingdom of Dreams on 7th of Dec 2016 which is situated in Gurgaon and they charge me extra money on Water Bottle. So please guide me what should i do in this matter. If I am not wrong as per govt law no one can charge extra on...
-
Refund order id 17114751935SUMIT SHARMA / Airtel Complaint / December 9, 2016 / Central Delhi / DelhiI am writing this mail regarding my recent purchase on snapdeal.com I have received a poor quality product when I have raise the return request. Pickup guy denied pickup due to unavailability of MRP TAG.But I have never received any MRP tag on produc...
Service issue | Complaint | Query | Feedback | Suggestion | Reply