Porting on Prepaid and Postpaid
Complain ID : JGJN030298 61
I am writing this complaint against Airtel for many issues on Porting (7483007486).
Airtel took porting option from Reliance and done on prepaid. It was worked for 2 days and recharged for Rs. 448.
Without any confirmation they removed my number from prepaid and it was not worked for 30 days.
Again they took request for post paid and forced me to take higher rental plan (which is not at all required).Now bill is got generated for 499 plan and my existing recharge amount also gone.
Multiple time I sent mail to applet and they are not able to find my existing mobile number with Airtel prepaid.
There is no answer for prepaid porting information and my account balance.
Please suggest and take immidiate action on this ISP.I feel this type of issue is facing by many customer and there is poor support for Airtel applet team.
Regards,
Rudra Banerjee
7483007486
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